| Introduction |
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| The name of Department of After Sales Service changed to Center of Customer Service with the department expansion according to the service requirement. The service system of RONGXING becomes more professional and perfect with its complete organization structure and professionals including the manager, the technical supervisor, the maintenance engineers, the hardware engineers, software/network engineer and technicians. RONGXING has established the lab for equipment maintenance and repair to provide the excellent service for customers with a professional team. |
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Service Idea :
Qualified Service, Customer uppermost, Respect credit, Carry forward honest and trustworthy
The Purpose of our Service:
Guarantee the system working properly with high efficiency, practicability and advantage. Fully meet the customer requirement.
Service Strategy:
Customize the complete and detail solution of after sales service for customers according to their system configuration and the operation status of their equipment. Meet the customer requirements with complete, flexible, timely and thoughtful service. |
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Service Items: |
Guarantee the system to operate properly |
System maintenance service |
Equipment maintenance service |
System upgrade and reconstruction service |
Evaluate and optimize the network security and eliminate the failure |
Guarantee the great task |
The service for system station relocation |
Consultation providing service |
The service for seminars & discussion and special subject report |
Technology exchange service |
Training for system operation |
The training for technology and theory |
The training for system operation on spot of the customers |
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| Classic Service |
Guaranteed successfully the Peace Mission 2005 China, Russian start joint military exercises and achieved the award of special credit |
Guaranteed successfully the radio monitoring task in the 2006 Russian aerobatics performance in Tianmen Mountain Zhangjiajie |
Guarantee the national competition of wireless technology in Shandong province |
Install and training of Integrated Platform of the Radio Management Information in Hunan province |
After-sales service for Heilongjiang Radio Monitoring & DF System. |
After-sales service for Beijing Radio Monitoring & DF System |
After-sales service for Yunan Radio Monitoring & DF System |
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| Customer Service Center |
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24 hours free hot line:800 830 6292
24 hours technical supporting line:13316561189 (Li HuaCong)
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| TEL:0755-26502230 0755-26502264 |
FAX:0755-26502264 |
| E-mail:services@rxing.com |
Contact:Jia GuangZhou |
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