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Introduction

 

The name of Department of After Sales Service changed to Center of Customer Service with the department expansion according to the service requirement. The service system of RONGXING becomes more professional and perfect with its complete organization structure and professionals including the manager, the technical supervisor, the maintenance engineers, the hardware engineers, software/network engineer and technicians. RONGXING has established the lab for equipment maintenance and repair to provide the excellent service for customers with a professional team.
 

Service Idea

Qualified Service, Customer uppermost, Respect credit, Carry forward honest and trustworthy

The Purpose of our Service

Guarantee the system working properly with high efficiency, practicability and advantage. Fully meet the customer requirement.

Service Strategy

Customize the complete and detail solution of after sales service for customers according to their system configuration and the operation status of their equipment. Meet the customer requirements with complete, flexible, timely and thoughtful service.

 

Service Items

Guarantee the system to operate properly
System maintenance service
Equipment maintenance service
System upgrade and reconstruction service
Evaluate and optimize the network security and eliminate the failure
Guarantee the great task
The service for system station relocation
Consultation providing service
The service for seminars & discussion and special subject report
Technology exchange service
Training for system operation
The training for technology and theory
The training for system operation on spot of the customers
 
Classic Service

Guaranteed successfully the Peace Mission 2005 China, Russian start joint   military exercises and achieved the award of special credit
Guaranteed successfully the radio monitoring task in the 2006 Russian   aerobatics performance in Tianmen Mountain Zhangjiajie
Guarantee the national competition of wireless technology in Shandong province
Install and training of Integrated Platform of the Radio Management Information   in Hunan province
After-sales service for Heilongjiang Radio Monitoring & DF System.
After-sales service for Beijing Radio Monitoring & DF System
After-sales service for Yunan Radio Monitoring & DF System
 
Customer Service Center  
 

24 hours free hot line:800 830 6292
24 hours technical supporting line:13316561189 (Li HuaCong)

TEL:0755-26502230   0755-26502264 FAX:0755-26502264
E-mail:services@rxing.com Contact:Jia GuangZhou